Biofood BioLivs AB handling and storage of personal data

This information explains how Biofood Biolivs AB manages your personal data and what rights you have. The information is directed to those who

Are a customer
Are an individual
Are a blogger in a private capacity

and visit our website or our social media platforms, or communicate with us in other ways, such as through our customer service. Your privacy is important to us. Therefore, we ensure that the personal data collected about you is stored and handled securely and in accordance with data protection laws.

WHAT PERSONAL DATA DO WE HANDLE ABOUT YOU AND WHY?
Your name and contact details, such as email address, postal address, and possibly phone number
We handle your personal data to:
Provide information about news, promotions, and offer inspiration.

WHEN YOU COMMUNICATE WITH US
You can choose to communicate with Biofood Biolivs in many different ways, for example, when you talk to us at one of our events, when you use our website, in emails or letters you send to us, if you participate in competitions or promotions, when you provide feedback via social media, or when you interact with our customer service. By doing so, you consent to our handling and storage of personal data.

When you communicate with us, we handle information that you provide to us, such as:

Name and contact details
Information about your feedback, question, or issue

We handle your personal data to:
Respond to questions and handle your issue, such as correcting errors or managing complaints.

HOW LONG DO WE STORE YOUR PERSONAL DATA?
Your personal data is stored for up to 24 months. After that, your data is securely deleted or anonymized so that it can no longer be linked to you. You can contact us at any time if you want us to delete your data.

THIRD PARTIES & PERSONAL DATA?
Biofood Biolivs only shares data with third parties in the form of transport companies for their contact regarding the delivery of products.

HOW DO WE PROTECT YOUR PERSONAL DATA?
Your privacy is important to us, and therefore we focus on security. We take measures to protect your data in accordance with the General Data Protection Regulation (GDPR) and established information security guidelines. This means we have routines and rules regarding data protection, such as sending your information securely and ensuring that staff only have access to the information they need to perform their job.

YOUR RIGHTS
You always have the right to have your data deleted at any time.